NAD ZOOM Products & Pricing

Zoom Phone Toll-Free Numbers

Description

The Zoom Phone Toll-Free Numbers add-on adds toll-free numbers to the phone plan to allow others to contact your phone free of charge. The best deployment for these numbers would be as a designated company number or personal direct line.

Features

  •  Industry-leading HD call quality
  • Native Windows, MacOS and Linux desktop apps
  • Native mobile apps for iOS and Android
  • Port existing numbers or purchase new ones (DID)
  • Toll Free Numbers
    • Add Toll-Free numbers to your phone plan to allow others to contact you free-of-charge
    • Use as the designated company number or a personal direct line.
  • Phone Extension Number
  • Voicemail with transcription
  • Unlimited Auto Attendants/IVR
  • Dial by name directory
  • Automatic Call Distribution groups (ACD) with call queueing
  • Barge/Monitor/Whisper/Takeover
  • Holiday and business hours routing
  • 3-Way ad hoc conference calls
  • Call Recording 
  • Configurable anonymous and specified call blocking
  • Emergency Calling 
  • Nomadic E911 addressing (US and Canada) - Download the Data Sheet 
  • Emergency Response Center 
  • Shared line appearance/delegation
  • Call handoff between devices
  • Call Park
  • Chat (Presence, 1:1 and Team Messaging) 
  • Plug-and-play VoIP phones 
  • Analog devices support (ATA, paging, etc.) 
  • Hot desking
  • Elevate a call to a Zoom Meeting
  • Transfer a call to a Zoom Meeting or Zoom Room 
Integrations
  • Salesforce 
  • Slack 
  • Contact Center 
  • Microsoft 
  • Google 
Centralized Administration
  • Single sign-on via SAML 2.0 
  • 256-bit authentication / media encryption support
  • Enterprise APIs and security
  • Zero-touch provisioning of phones
  • Mix types of plans in an account
  • FEDRamp Moderate Compliance
  • Real time reporting and quality dashboards
  • Support for virtual desktop (VDI) environment 
  • 24 x 7 global customer care
  • Bring Your Own Carrier support 
  • Hybrid integration to legacy PBXs
  • SMS & MMS

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