Adventist Information Ministry (AIM)
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Twyla Wall
Douglas L. Janssen
Assistant to the Director

Our mission
To support the NAD’s evangelistic endeavors as an inbound contact center for persons seeking spiritual care, information, literature, and Bible study. To provide outbound calling services that assist NAD entities.

How we serve
  • Receive contacts generated through print, TV, radio, and internet broadcasts
  • Provide professional order processing
  • Offer spiritual care through chaplain services and referral to the local church
  • Register host sites and guests for meetings or seminars (example: NET events)
  • Provide satellite support for the Hope Channel
  • Offer outbound calling services for relationship building, surveys, fundraising, and marketing
  • Provide Spanish language support
Thirty-eight station contact center with 76 phone lines
Contact Information
T: 800.HIS.WORD (800.447.9673)

North American Division of Seventh-day Adventists
12501 Old Columbia Pike
Silver Spring, MD 20904-6600 USA
Telephone: 301-680-6400
Fax: 301-680-6464
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